Top 5 Questions
DMV VERIFI Tips of the Day
- DMV/VERIFI Tip of the Week, #119 - Follow up to avoiding VERIFI errors
- DMV/VERIFI Tip of the Week, #118 - Printing Form MV-82DEAL in VERIFI
- DMV/VERIFI Tip of the Week, #117 - Mobile ID
- DMV/VERIFI Tip of the Week, #116 - MV-82DEAL Update and Altered Vehicle Paperwork Submission
- DMV/VERIFI Tip of the Week, #115 - Avoiding VERIFI Errors
- DMV/VERIFI Tip of The Week, #114 - What to do if you can’t complete a Transfer in VERIFI due to an outage
Facility Management
Transfers
- Accounting for secure paper MV-50s in VERIFI
- Can we still use books of secure paper MV-50s?
- How to transfer a vehicle to an in-state (NYS) Dismantler (DIS), Scrap Yard (SCP), Itinerant Vehicle Collector (IVC)
- How can I use an eMV-50 for Auction sales?
- I get a "Pending Registration exists" error when I am trying to submit a transfer (with plates), what do I do?
- How do I issue a replacement secure paper MV-50s?
General
- Why is VERIFI not working when I try to access it from outside the United States (US)?
- Courtesy Delivery – On behalf of a Manufacturer and a Leasing Company
- Courtesy Delivery from an Out-of-State Dealer to a NYS Dealer
- I get a "Something went wrong, please try again (DMV System Error)" message
- I see multiple results for a VIN when I use the Search box in VERIFI
- Will other states know about VERIFI and eMV-50s?
Payments
- Can you refund the $39 chargeback fee?
- Why was I charged a $39 fee?
- Should I use Monthly Recharge or the Recharge By option when setting up my ACH account
- I set up my ACH account, I don't see any funds?
- How do I upload the image of a voided check or letter of authorization
- How do I fund my drawdown account with a Credit Card?
User and Profile Management
- How do I change my dealership's administrator?
- How do I re-certify my VERIFI users?
- I use VERIFI all the time but (suddenly) I can't log in
- I want to receive emails for all VERIFI alerts
- How do I manage users in VERIFI for my dealership?
- What roles can I assign to users in VERIFI
DMS Integration
Exemptions
Announcements
- DMV systems outage affecting VERIFI on 7/19/24 (starting at 1:40am Eastern)
- Where can I get the new MV-82DEAL?
- Top 10 Tips (from the DMV)
- I'm registered and the Administrator, how do I log into VERIFI?
- DMV systems outage affecting VERIFI on 1/29/24 (starting at 12:41pm Eastern)
- Client ID Validation Unavailable
Registration & FPA
- Someone registered my facility and left, what do I do?
- How do I sign the FPA (Facility Participation Agreement)
- How do I register for VERIFI
- How do I enter my Shared Secret?
- What information do I need in order to add users to VERIFI for my dealership?
- I didn’t receive my shared secret (passcode) letter, what do I do?
Auctions
- Can an Auction House print an eMV-50?
- What if my vehicle doesn't sell at an Auction?
- What happens when I sell or buy at Auctions?
- Which Auction Houses can use VERIFI?
- How do I make an out of state Auctions sale/transfer using VERIFI?
- How do I make an in-state (NYS) Auctions sale/transfer using VERIFI?
Book of Registry
- How do I transfer a vehicle received on Consignment?
- The prior owner has an international/foreign address, what do I do?
- I am buying from an international/foreign seller, what do I do?
- What body types are supported in VERIFI?
- How do consignments work in VERIFI?
- VERIFI didn't decode the unladen weight correctly
Plates & ITPs
- I don't know which Plate Registration Class to use
- I get an error when I enter the First Plate/ITP Stamped on the Box
- Why do I see a Plate/ITP Override alert/error in VERIFI
- How do I accept my Plates/ITPs?
- How do I accept my Plates/ITPs during First Login?
- How will I order Plates/ITPs when VERIFI goes live?