How do I change my dealership's administrator?

The Facility/Dealership must email the VERIFI Help Desk ([e-mail]) requesting the current Administrator be disabled and request a new Administrator. In addition to a letter on  Dealer Letterhead, signed by Dealer Principal you must:

• Provide a copy of your Business Certificate (see a sample). Certificate must be for the Dealer and must still be valid (not  expired).
  
  
• Provide Federal Employer ID Number (this was provided by your Facility when the Admin logged into VERIFI for the first time).
  
  
• Provide you Business Telephone Number and Email Address
  
  
• Send us your Facility ID and the Admin reassignment request on Dealership Letterhead signed by a/the Dealer Principal.
  
  
• Send us the Full Name, Email Address and Cell Phone Number of the replacement Admin.

Incomplete documentation will not be accepted.

Please note that we will disable the old Admin account when we receive your letter, but reassignment of Admins takes 24 - 48 hours after receiving all documentation.