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  1. verifiny.com
  2. NYS VERIFI FAQs
  3. General

General

General Information about VERIFI

  • Why is VERIFI not working when I try to access it from outside the United States (US)?
  • Courtesy Delivery – On behalf of a Manufacturer and a Leasing Company
  • Courtesy Delivery from an Out-of-State Dealer to a NYS Dealer
  • I get a "Something went wrong, please try again (DMV System Error)" message
  • I see multiple results for a VIN when I use the Search box in VERIFI
  • Will other states know about VERIFI and eMV-50s?
  • Where can I find VERIFI User Guides and Training Videos?
  • How do I return my MV-50 books?
  • I can't click on Finish when completing First Login tasks
  • I see my facility has a 960 administrative stop, what do I do?
  • I see my facility has a 930 administrative stop, what do I do?
  • I received new MV-50 books and don't see them in my Book Inventory
  • I can't see the bottom of a page in VERIFI
  • I get an error when changing the status of my paper MV-50s
  • How do I void a secure paper MV-50 form?
  • How will my paperwork or interaction with the DMV change after VERIFI is launched?
  • What do I do if the MCO/MSO does not have a street address?
  • I want to receive emails for all VERIFI alerts
  • What information is required for Transfers (Deals/Sales) in VERIFI?
  • Can I change the date on the eMV-50?
  • What is the Odometer check site and how should I use it?
  • What do I do when I first log into VERIFI
  • How can I check whether an eMV-50 I received is authentic
  • Why can't I log into VERIFI
  • Commonly used VERIFI & DMV terms
  • Did DMV contract with a developer to create VERIFI?
  • How long is the contract with Vanguard?
  • I have more than one dealership, how does VERIFI handle that?
  • Will our internal systems firewalls and blocks cause an issue?
  • Do we need to download any software?
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