This might be for one of these reasons:
- You might not have entered your Shared Secret after signing the FPA.
- Your account might be disabled.
- Your facility administrator may not have created your account.
- Your facility may have been suspended from using VERIFI by the DMV.
- Your facility administrator has not completed First Login tasks in VERIFI. You can read more about this here - https://verifiny.zendesk.com/knowledge/articles/360017708071/en-us?brand_id=360000043791
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