DMV/VERIFI Tip of the Week, #76
VERIFI: One Year Anniversary
VERIFI was implemented state-wide one year ago – on October 9, 2018. We understand that the transition to VERIFI was difficult for some dealerships. And, we appreciate the effort by all, including dealership principals, management, sales staff, billing personnel, as well as dealer association leaders, to make the adoption of VERIFI a success.
To demonstrate just how successful the transition to VERIFI has been, we wanted to share a few statistics with you:
During the past year, 2.4M VINs were entered into VERIFI books of registry across all dealerships. 1.9M eMV-50s were used to process retail and wholesale vehicle transfers. And, over 600,000 secure paper MV-50s were accounted for in VERIFI.
Each week about 44,000 VINS are entered in VERIFI, 45,000 eMV-50s are used and 12,000 secure paper MV-50s are used/accounted for in VERIFI.
Finally, the helpdesk receives about 1,500 calls per week and the “average time to answer” is now down to approximately 45 seconds.
The universal adoption of VERIFI could not have been successful without your efforts. Thank you.