DMV systems outage affecting VERIFI on 1/29/24 (starting at 12:41pm Eastern)

Message last updated: 1/29/2024 at 10:00pm Eastern.

The DMV has restored their systems and VERIFI is working as expected as of 10:00pm on 1/29/2024.

Please log out/in and continue the VERIFI function you were trying to perform when you received the error.

• If you had any saved drafts, please delete them and start them over from the beginning.
• If you issued any secure paper MV-50s during this outage for any urgent sale deals, you must log them in VERIFI. You can use "Correction/Retain Original Sale Date" as the reason for issuing the secure paper MV-50. Please note, that you can use this reason only for the secure paper MV-50s issued during the outage period when DMV had temporarily allowed the issuance of secure paper MV-50s.

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Previous message:

DMV has been experiencing an intermittent system outage on 1/29/2024 starting from 12:41pm Eastern, so dealers will run into issues when trying to add/save vehicles, submit/save transfers because VERIFI live-checks against DMV systems. We’re working with the DMV to post announcements to keep dealers updated.

In the meantime, DMV has temporarily approved the issuance of secure paper MV-50 for any urgent sale deals. Please note, that once the services are restored, dealers must log all secure paper MV-50s issued during this timeframe in VERIFI.

Please contact the help desk for guidance, but note that the call volume is high and may result in longer wait times.

We'll update you once this is resolved.